The Heathrow Express

Rant of the day:

1. The website indicates that rail cards are valid, but cannot be used with tickets bought online. Every other rail company manages it so why can’t you?

2. Rail cards can also not be used applied against tickets bought from the automatic ticket machines, one must join the long queue at the ticket office.

3. You finally board your train, and head to the front to have a quick exit at Paddington when you realise that hideous Muzak is piped into every carriage not designated “quiet”, thus all carriages are deserted except the quiet carriages which are full of noisy people.

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